Sephiria Save Data Not Saving: Official Safe Fix Order

Start with the newest game version

TEAM HORAY's Technical Support FAQ says that recent problems may already have been fixed through an update, so the first check is whether Sephiria is on the latest version and whether the official Update Notes mention the symptom. This is not filler: save and input problems can change after a patch, and repeating an old community workaround can make diagnosis harder.

Before troubleshooting further, write down what is failing. Is it only a game setting, the active run, a completed chapter, or every save slot? Record whether the problem happens after a normal exit or after a crash. That short description makes the official steps below easier to follow and gives support a usable starting point if the problem remains.

Check the save folder and its permissions

The official FAQ links failed saving to an inability to create save files. On Windows, go to %USERPROFILE%\Saved Games\Sephiria\, right-click the Sephiria folder, open Properties, and use the Security tab to check whether the Windows account has the permissions it needs. Do not change access controls blindly on folders outside this confirmed Sephiria path.

TEAM HORAY also notes that OneDrive synchronisation can interfere with the permissions needed for the save folder. Treat that as a condition to check, not proof that OneDrive is always the cause. If you adjust a permission or a sync setting, test one normal save-and-exit cycle before changing another variable.

• Use the official local save path, not a guessed install directory.
• Check one change at a time and test a normal exit.
• Copy the entire save folder before attempting recovery or a reinstall.

Run Steam's file-integrity check

For problems after an update, including graphics not displaying properly or the game failing to run, TEAM HORAY directs players to Steam Library, right-click Sephiria, choose Properties, open Installed Files, and use Game File Integrity Check. Complete that check before treating a local save as damaged; the issue may be with game files rather than the save itself.

If Steam finishes the check, launch Sephiria and repeat the smallest possible test: make one harmless settings change or save normally, exit, then reopen. Avoid creating a chain of untracked edits. A clear before-and-after result tells you whether to continue on the support path or restore the backup that you made first.

Back up, then use only the escalation steps the developer lists

If the game still does not run correctly after the integrity check, the FAQ mentions restarting the computer or reinstalling the game. Back up the confirmed Sephiria save folder before either step. Reinstalling can be reasonable when files are damaged, but it is not a substitute for protecting a local save or understanding which slot contains the missing progress.

When progress has already disappeared, use the separate save-location page for TEAM HORAY's backup-file method. Keep the two cases separate: a game that does not write new data calls for permission and integrity checks, while a slot that vanished may require locating a dated backup. Combining them without a backup can overwrite useful evidence.

Send support a report that can be investigated

TEAM HORAY asks players to attach a log file when reporting a problem. Player.log records the current session and Player-prev.log records the previous one; the FAQ says only up to two sessions are saved, so collect them soon after the issue. It also says that a video showing an in-game bug is very helpful. Include a short description of the version, operating system, and exact point where saving failed.

The official contact in the FAQ is team.horay.game@gmail.com. Keep a copy of the original save folder before sending anything. A support report should describe what happened and attach the requested evidence; it should never include a Steam password, account token, or any unrelated personal file.